Cookie Policy
Last updated: 15 September 2026
1. What are cookies?
Cookies are small text files that a website saves on your device. Websites can also use similar technologies, such as your browser's local storage. In this policy we call all of these "cookies".
This policy explains which cookies AIO Tech Solutions Ltd ("we", "us") uses on AIO Tech Solutions's website, why, and how you can choose which optional cookies you allow. For how we use personal data more generally, see our Privacy Policy.
2. Your choice
We only use essential cookies without asking, because the website can't work without them. Everything else (functional, analytics and marketing cookies) stays off unless you switch it on by clicking Accept all or by turning a category on under Manage preferences. Simply browsing the website does not count as agreeing.
You can change or withdraw your choice at any time. When you withdraw consent we stop using those cookies and delete the ones we can.
Your choice is remembered for 6 months, after which we'll ask again.
3. Cookies we use
Essential (always on)
These are needed for the website to work and to keep it secure, so they don't need your consent.
| Name | Provider | Purpose | How long |
|---|---|---|---|
| PHPSESSID | Us | Keeps your session working during checkout and forms, keeps you logged in to your customer account if you have one, protects against fraudulent form submissions, and keeps staff logged in to our admin area. | Until you close your browser |
| aio_consent | Us | Remembers your cookie choices. | 6 months |
| aio_cart (local storage) | Us | Remembers what's in your basket. | Until you empty your basket or clear your browser data |
| Cloudflare Turnstile | Cloudflare (challenges.cloudflare.com) | Security check on our forms and checkout to stop spam and automated abuse. | Only while the check runs |
| __stripe_mid, __stripe_sid | Stripe | Used by our payment provider to take payments securely and prevent fraud. Stripe loads on our checkout, basket and product pages (where it shows payment options). | 1 year / 30 minutes |
Functional (only with your consent)
| Name | Provider | Purpose | How long |
|---|---|---|---|
| aio_customer (local storage) | Us | Remembers the name, email, phone and address you typed at checkout, on this device only, so you don't have to enter them again. | Until you withdraw consent or clear your browser data |
| Google Maps | Shows the map on our Contact page. Google may set its own cookies when the map loads. Without consent the map isn't loaded; you can still show it once by clicking Show map, or open it on Google Maps instead. | Set by Google (see Google's privacy policy) |
Analytics (only with your consent)
| Name | Provider | Purpose | How long |
|---|---|---|---|
| aio_visitor | Us | Remembers which products you've viewed so we can understand interest in our products. If you later place an order, your viewing history is linked to your order details. | 1 year |
| _ga, _ga_*, _gid | Google Analytics | If we use Google Analytics, it's only loaded with your consent, to count visits and see how the website is used. | Up to 2 years |
Marketing (only with your consent)
| Name | Provider | Purpose | How long |
|---|---|---|---|
| _fbp, _fbc | Meta (Facebook) | Only with your consent. Set by the Meta Pixel (and _fbc by our website when you arrive from one of our Facebook or Instagram adverts) to measure which adverts lead to orders, repair bookings and enquiries, and so our adverts can be shown again to people who visited the website. See "Measuring our Facebook and Instagram adverts" in our Privacy Policy. |
Up to 3 months |
4. Other third-party content
Google Fonts and Font Awesome: our pages load fonts and icons from Google and Cloudflare's content network. These don't set cookies, but like any website you visit, the providers receive your IP address so they can send the files to your browser.
5. Managing cookies in your browser
As well as using Cookie settings, you can view, block and delete cookies in your browser settings. Most browsers let you:
- See which cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from particular websites, or all cookies
- Delete all cookies when you close the browser
If you block essential cookies, parts of the website, such as the basket and checkout, may not work.
6. Changes to this policy
If we change which cookies we use, we'll update this page and, where needed, ask for your consent again.
7. Contact us
If you have any questions about cookies, contact us at kiki@aiotechsolutions.co.uk or +44 7542 147915, or write to AIO Tech Solutions Ltd, 144 Collingwood Way, Westhoughton, Bolton, BL5 3TT.